Privacy Policy

Welcome to www.essentialhealinginc.com. We are committed to protecting your personal information and your right to privacy. When you visit our website and use our services (Therapeutic Coaching, RTT), you trust us with your personal information. We take that trust very seriously.

This policy describes what information we collect, how we use it, and what rights you have in relation to it.

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Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. This may include:

• Personal Identity Data: Name, email address, phone number.

• Financial Data: Credit card details or bank account information (processed securely via third-party processors like Stripe or PayPal; we do not store full credit card numbers).

• Intake Data: Information you provide in intake forms regarding your goals, history, and challenges to ensure safe and effective coaching/RTT sessions.

• Technical Data: IP address, browser type, device type, and operating system (collected automatically via Cookies).

 

How We Use Your Information

We use the information we collect or receive:

• To provide services: To facilitate the delivery of coaching or RTT sessions, including scheduling  and communication.

• To process payments: To bill you for services or products.

• To send administrative information: To send you details about products, services, new features, and changes to our terms, conditions, and policies.

• To protect our services: To prevent fraud and ensure the security of our platform.

• For marketing (with your consent): To send you newsletters or promotional materials. You can opt-out at any time.

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Confidentiality of Coaching & RTT Sessions

We understand the sensitive nature of Therapeutic Coaching and RTT.

• Strict Confidence: All notes, records, and information shared during 1:1 sessions are kept strictly confidential and are stored securely.

• Exceptions: The only exceptions to confidentiality are:

  1. If there is an imminent risk of harm to yourself or others.

  2. If there is a suspicion of child or elder abuse.

  3. If we are required by law (court order) to release information.

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Sharing Your Information

We do not sell your personal information. We only share information with the following third parties to help us run our business:

• Payment Processors

• Scheduling Tools

• Email Marketing Platforms

• Video Conferencing

These parties have their own privacy policies and security measures in place.

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Cookies and Tracking

We may use cookies and similar tracking technologies to access or store information. This helps us analyze web traffic and improve your user experience. You can choose to disable cookies through your browser settings, though this may affect how the website functions.

 

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

 

Your Privacy Rights

Depending on your location (e.g., EU, California, Canada), you may have certain rights regarding your personal information, including:

• The right to request access to and obtain a copy of your personal information.

• The right to request rectification or erasure of your data.

• The right to restrict the processing of your personal information.

To exercise these rights, please contact below.

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Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

 

Contact Us

If you have questions or comments about this policy, you may contact us below.